Frequently asked questions

Mewiso is Hetwa’s digital twin platform. It brings Earth observation, environmental models and your own geospatial data together, so you can run applications on your territory and explore the results on maps.

Choose a plan and, if needed, credit packs on the pricing page, then send us the contact form. We set up your organisation’s account and get back to you.

Running an application consumes credits. The cost of a run depends on the application and on what it processes: number of features, area covered or time range.

A subscription plan gives your organisation a number of credits every month. A credit pack is a one-off top-up, for a busier period or a specific study.

Your projects, runs and data are private to your organisation. They are only visible to the members of your team, unless you choose to share them.

Yes. Once your organisation has an account, you can manage its members from the Team page.

Yes. Upload your vector and raster files (for example Shapefile, GeoPackage, GeoJSON or GeoTIFF) into the data catalogue and use them in your projects and runs.

Write to us through the contact form or at contact@hetwa.fr.